Other Service Areas
⚖️ Forensic🧠 Mental Health🏥 Complex Physical🤝 In-Home Support🏛️ Clinical Governance
🧠 Service Area 2 of 4

High-Intensity
Mental Health
SIL in Adelaide

Specialist supported independent living for NDIS participants with psychosocial disability, dual diagnosis, and high-intensity mental health support needs — with RN-led clinical governance and BSP pre-engaged before admission.

For support coordinators  ·  Treating psychiatrists  ·  FMHS discharge teams  ·  Hospital social workers  ·  OPG case managers

📋 Refer a Participant View Clinical Framework
At a Glance
Admission Protocol
🧩 BSP Pre-Admission👩‍⚕️ RN Oversight🚨 Crisis Protocol💊 Medication Mgmt
24/7
RN On Call
BSP
Pre-Admission
RN
Medication Oversight
SA
Mawson Lakes Based
100%
NDIS Registered
Clinical Profile

Who These Participants Are

Four distinct mental health cohorts — each requiring different clinical capabilities from a SIL provider.

🧠
Psychosocial Disability — Primary Diagnosis
NDIS participants with psychosocial disability as the primary diagnosis. Requires SIL with documented mental health governance, medication management, and crisis response capability.
🔀
Dual Diagnosis — Disability + Mental Health
Cognitive, intellectual, or physical disability co-occurring with significant mental health conditions. Staff trained across both disability and mental health frameworks simultaneously.
⚖️
CTO — Community Mental Health
Subject to Community Treatment Orders requiring compliance monitoring, treatment attendance, and regular FMHS reporting within the SIL environment.
🔄
Post-Acute Psychiatric Discharge
Transitioning from inpatient psychiatric admission. High-risk window requiring structured transition support, medication stabilisation, and crisis-capable staffing.
PrimaryNDIS — SIL (Psychosocial)Plan-managed or agency
SecondaryNDIS — SIL + SDA combinedHigh-needs housing eligible
AdditionalFMHS — CTO supervision linkedWhere applicable
Referral Ecosystem

Who Refers Mental Health Participants

Mental health SIL referrals typically involve the treating clinical team, NDIS coordination, and in some cases guardianship.

🏥
PSYCH
Treating Psychiatrist
Oversees the participant's psychiatric treatment plan. We coordinate medication governance, crisis protocols, and CTO compliance directly with the treating team.
🔬
FMHS
Forensic Mental Health Service
For participants under Ministerial orders or CTOs. We attend FMHS reviews and provide structured compliance reporting.
📋
SC
Support Coordinator
Most common referral pathway. We work with support coordinators to develop the SIL roster of care and ensure NDIS plan funding is appropriately structured.
🏛️
OPG
Office of the Public Guardian
For participants with legal guardianship in place. We provide the placement documentation OPG requires to approve supported living arrangements.
🏨
SW
Hospital Social Workers
Post-acute psychiatric discharge coordination. We work directly with inpatient social workers on transition planning.
🤝
NAA
Our Role
We attend the transition meeting, brief the treating team on our clinical protocols, and take over coordination of the SIL environment from day one. Referrers stay informed — they don't manage us.
Clinical Governance

Our Mental Health Clinical Framework

Three phases — pre-admission through to ongoing clinical oversight. Each with documented protocols and accountability structures.

  • ✓Full clinical review: psychiatric history, current diagnosis, medication regimen, known triggers, risk assessment, CTO conditions where applicable
  • ✓BSP engaged before admission — individualised behaviour support plan and crisis response protocol developed for that specific participant
  • ✓RN reviews and documents medication management plan — confirms with treating psychiatrist before first shift
  • ✓Staff trained on the participant's specific crisis protocol and de-escalation framework before move-in
  • ✓Transition meeting with treating team, support coordinator, and family — Nurse Aid coordinates and documents outcomes
🧠
Mental Health Admission Pack
Prepared for every mental health admission and shared with the referring team before move-in. Contains: psychiatric history summary, individualised crisis response protocol, medication management plan, de-escalation framework, and staff training completion records.
  • ✓RN or BSP on call — not on a standard roster — for the first 72 hours post-admission
  • ✓Behaviour and mood log completed every four hours — early decompensation signals documented in real time
  • ✓Medication administered as prescribed — any refusal or adverse reaction escalated to RN immediately
  • ✓Formal check-in with the referring support coordinator or treating team at 72 hours to confirm stability
  • ✓If crisis occurs: crisis protocol activated, treating psychiatrist notified, family or guardian contacted per plan
⏱
72-Hour Stability Log
Four-hourly structured documentation of the participant's mood, behaviour, medication compliance, and any notable events. Shared with the treating team at 72 hours.
  • ✓Monthly clinical review: Nurse Aid RN, BSP, and treating psychiatrist or FMHS team — participant informed of outcomes
  • ✓Medication compliance documented at every administration — any changes confirmed with the treating psychiatrist in writing
  • ✓CTO compliance recorded at every required contact point where applicable — Quality Lead accountable for reporting
  • ✓30-day outcome report to the referring coordinator: stability indicators, incident summary, medication status, RN trajectory assessment
  • ✓Crisis debrief documented within 24 hours of any significant event — shared with treating team and support coordinator
📊
30-Day Clinical Report
Sent to the referring coordinator and treating team at 30 days: mood and behaviour stability indicators, significant events, medication compliance, care plan adjustments, and the RN's clinical trajectory assessment. Sent as standard.
Clinical Coordination

We coordinate
the clinical team.
Not the other way.

We attend treating team reviews and provide structured SIL updates
We document medication governance and share compliance records with the prescribing team
We notify the treating psychiatrist of any clinical changes in the required timeframe
Support coordinators receive the 30-day report — they do not chase us for updates.
What this means for referrers
"We don't just provide a bed and a support worker. We provide clinical oversight, documented governance, and structured communication with the treating team — from day one."
FAQ

Questions From Mental Health Referrers

Yes. Dual diagnosis is our core competency in this service line. Each participant has an individualised behaviour support plan developed before admission. Our RN oversees clinical governance and coordinates with the treating psychiatrist.
The BSP develops an individualised crisis response protocol before move-in. Staff are trained on that participant's specific de-escalation framework before the first shift. Our registered nurse is on call 24/7.
Yes. CTO compliance is documented at every required contact point as a standing clinical function. We coordinate with the FMHS community team for CTO review appointments.
Medication management is overseen by our registered nurse. Psychiatric medication regimens are documented, administered as prescribed, and any changes are coordinated with the treating psychiatrist.
Due Diligence

Supporting Your Referral Decision

Available on request for referrers assessing Nurse Aid for a mental health placement.

On Request
🧠 Mental Health Admission Pack
Our clinical credentialing document — shared with the treating team and support coordinator before move-in.
  • Individualised crisis response framework
  • RN medication management governance model
  • Staff mental health training and competency records
  • BSP engagement process and timeline
  • CTO compliance monitoring process
Request This Pack
On Request
📞 Clinical Conversation
A direct conversation between our RN or COO and the treating psychiatrist or support coordinator for complex placements.
  • Review clinical feasibility for a specific participant
  • Discuss our current capacity and environment
  • Walk through the admission and crisis protocol
  • Confirm medication governance arrangements
📞 1300 413 663

Ready to refer a mental health participant?

Our RN and intake coordinator are available directly. Same-day response for urgent and post-acute discharge cases.

📋 Submit a Referral📞 1300 413 663