These Terms of Service ("Terms") govern your use of the Nurse Aid Australia website at nurseaidaustralia.com.au ("website"), operated by Nurse Aid Australia Pty Ltd ("Nurse Aid Australia", "we", "us", "our").
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use this website.
These Terms apply to website visitors, referrers, families, job applicants, and anyone else who accesses this website. They do not replace or modify the terms of any NDIS service agreement entered into between Nurse Aid Australia and an NDIS participant — those agreements are governed by separate written contracts and the NDIS Act 2013.
We may update these Terms from time to time. The current version will always be available on this page with the effective date shown above. Continued use of the website after an update constitutes acceptance of the revised Terms.
You may use this website for lawful purposes only. You must not:
We reserve the right to restrict or terminate access to the website for any user who breaches these Terms.
The content on this website — including text, images, service descriptions, clinical governance information, and other material — is provided for general information purposes. It is not a substitute for professional advice and does not constitute a binding offer of services.
We take reasonable care to ensure the accuracy of the information on this website, but we do not warrant that it is complete, current, or free of errors. Clinical information on this website is general in nature and is not tailored to any individual's specific circumstances.
All content on this website is owned by or licensed to Nurse Aid Australia. You may not reproduce, distribute, modify, or create derivative works from any content without our written permission, except as permitted under the Copyright Act 1968 (Cth).
When you submit a referral through our website, you confirm that:
Referral submissions are subject to our Privacy Policy. We handle participant information submitted in referrals in accordance with the Australian Privacy Act 1988 and the NDIS Practice Standards.
We will respond to referral submissions within one business day. Receipt of a referral does not guarantee placement — all referrals are subject to clinical assessment and capacity confirmation.
The provision of NDIS support services by Nurse Aid Australia is governed by a written NDIS Service Agreement entered into with each participant (and their nominee, plan manager, or guardian where applicable). These Terms do not form part of that service agreement.
NDIS Service Agreements are prepared in accordance with:
Participants and their nominees have the right to request a copy of the service agreement before signing, to negotiate its terms, and to exit the agreement with reasonable notice in accordance with the NDIS framework. We actively support participant choice and control.
Service fees are charged in accordance with the NDIS Pricing Arrangements and Price Limits. We do not charge fees that exceed the applicable price limits without prior written agreement.
As a registered NDIS provider, Nurse Aid Australia is obligated to:
These obligations exist independently of these Terms and are enforceable by the NDIS Commission.
When interacting with Nurse Aid Australia — whether through this website, referral submissions, or as a participant, family member, or support coordinator — you agree to:
Participants receiving services from Nurse Aid Australia have additional obligations set out in their individual service agreements, including providing reasonable notice of service changes and cooperating with the development and review of care plans.
To the extent permitted by law, Nurse Aid Australia excludes all warranties in relation to this website and its content, including warranties of accuracy, completeness, fitness for purpose, and non-infringement.
Nurse Aid Australia's liability for any loss or damage arising from use of this website — including indirect, consequential, or economic loss — is excluded to the maximum extent permitted by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
Nothing in these Terms excludes, restricts, or modifies any right or remedy you may have under the Australian Consumer Law that cannot be excluded by agreement.
Liability arising from the delivery of NDIS support services is governed by the relevant service agreement and applicable law — not by these website Terms.
All content on this website — including the Nurse Aid Australia name, logo, clinical governance framework descriptions, service descriptions, and all written material — is the intellectual property of Nurse Aid Australia Pty Ltd or is used under licence.
You may view and print content from this website for personal, non-commercial use only. You must not:
To request permission to reproduce any content, contact us at [email protected].
This website may contain links to third-party websites, including the NDIS Commission, the Office of the Australian Information Commissioner, and other relevant government bodies. These links are provided for convenience only.
Nurse Aid Australia does not endorse and is not responsible for the content, privacy practices, or accuracy of any third-party website. Accessing a linked website is at your own risk and subject to that website's own terms and conditions.
These Terms are governed by the laws of South Australia and the Commonwealth of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of South Australia for any dispute arising from these Terms or your use of this website.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect.
For any question or concern about these Terms, please contact us: